This policy is intended to inform you how we collect and use information provided by visitors to our website (located at www.karstenhede.dk, hereinafter, our “Website”), by people who register at our Website, by individuals who communicate with our Website via e-mail or otherwise.
We may collect and process your personal data in the following circumstances:
Not all of the information we collect may be personally identifiable. We do, however, track and record user sessions to improve the site experience for our users. We use various tracking software to do so including Google Analytics & Facebook plugin’s. Such tracking software may change as technology improves.
Our Website and the materials and services provided through our Website are not intended for children or those under the age of 16. If someone under the age of 16 wishes to use our Website, that individual is responsible for obtaining the consent from that individual’s parents or legal guardians.
When registering for our services on our Website, you will create a User Name and Password. We recommend that you use a password that is difficult for others to guess (e.g., don’t use “Password” as your password), and change your password often, especially if you believe that your own information storage systems (your computers or mobile devices) have been compromised. We urge you to keep your password in a safe place and do not share it with others. We are not responsible for activity that results from your failure to choose a secure password or to safeguard that password from others. Whenever you finish any session on our Website, you should ensure that you have logged out of that session, especially if you are using public computers (such as in libraries or internet cafes).
In the event that we discover that any of the information that you provided to us has been compromised or otherwise disclosed to unauthorized third parties, we will notify you of that event via the e-mail address that you provided to us. You agree that we may use the e-mail address that you provided to us to send such a notice to you. It is your responsibility to keep us informed of an appropriate and up-to-date e-mail address for you. If you would prefer that we use an alternative notification means, please contact us via our Website.
We use information that we gather from you in the following ways:
By visiting our website, providing us your e-mail address, signing up for our newsletter, registering for an account, ordering products or services from us or otherwise providing your personal information to us, as set forth above (under Collection of Information), you are consenting to receiving communications from us regarding our services and materials.
You may ask us to delete some or all of the information you shared with us, provided, however, that we are not required to maintain that information as part of any commercial transaction or contract entered into between us. For example, we may need to maintain records of credit card transactions or products or services purchased by you from us for a period of time in the event any dispute or other occasion arises whereby that information may be required by third-parties or government entities.
Unless you request that we delete information provided by you, we will maintain that information for a reasonable period of time in the event that you choose, in the future, to purchase our products or services. For example, you may complete one of our courses, and not find an additional course to be of interest to you at present; however, we may introduce a course in the future in which you may wish to enroll. By maintaining your information, we make the enrollment process easier, as well as allowing us to provide a history to you of courses in which you previously enrolled.
To maintain the integrity of our Website and the information you provide to us, we may copy that information to a secondary information storage device (AKA back-up). In the event that you request that we delete your information, we will also delete it from our back-up data storage to the extent that it is commercially reasonable to do so. Nevertheless, we do not access our back-up storage except under circumstances where data from our primary storage has been compromised (such as may occur during power surges or other situations where our primary storage may be damaged).
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